SAP Project Management Pitfalls

主页 » SAP电子书 » 后勤

作者 Jayaraman Kalaimani 2012年出版 分类:sap 1519

SAP Project Management Pitfalls

目录

■■Chapter 1: Introduction to SAP Enterprise Software ............................................. 1

Overview of SAP ............................................................................................................... 2

SAP Industry-Specific (IS) Solutions .......................................................................................................2

SAP Implementation Partner Expectations ............................................................................................. 3

SAP Roadmap .........................................................................................................................................3

Why Is SAP a Game Changer? ................................................................................................................4

Evolution of the Next Generation ERP Suite ..................................................................... 4

SAP Next Gen Mobility Solutions ...................................................................................... 6

Technology Breakthrough .......................................................................................................................6

SAP System Architecture ........................................................................................................................7

SAP Netweaver Architecture ...................................................................................................................8

Why ERP? ....................................................................................................................... 10

Enterprise Planning ..............................................................................................................................10

Products and Services ..........................................................................................................................10

Suppliers ..............................................................................................................................................10

Customers ............................................................................................................................................10

Employees ............................................................................................................................................10

Finance .................................................................................................................................................11

viii

■ Contents

Production Planning .............................................................................................................................11

Enterprise Structure .............................................................................................................................11

Overview of an SAP ERP Solution ................................................................................... 13

SAP INDUSTRY SOLUTIONS (IS-SOLUTIONS) ......................................................................................... 14

SAP for Small & Mid-Sized Enterprise (SME) ....................................................................................... 15

SAP Cloud Enterprise ............................................................................................................................16

Key Business Process ...........................................................................................................................16

Organization Structure ................................................................................................... 20

Client ....................................................................................................................................................21

Company Code ......................................................................................................................................21

Plant .....................................................................................................................................................21

Storage Location ...................................................................................................................................21

Purchasing Department ........................................................................................................................21

Purchasing Group .................................................................................................................................21

Concluding Remarks ...................................................................................................... 22

Exercise .......................................................................................................................... 23

■■Chapter 2: Implementing SAP with ASAP 8 Agile Methodology .......................... 25

SAP ASAP 8.0 Agile Implementation Strategy ................................................................ 25

Creating Business Value ................................................................................................. 26

Overview of Scrum ......................................................................................................... 27

Why Agile? ............................................................................................................................................29

SAP ASAP 8 with Scrum .......................................................................................................................33

SAP ASAP 8 Blueprint (Scrum Evaluation) ............................................................................................37

Sprint Planning ............................................................................................................... 39

SAP Custom Code Development Using Agile ........................................................................................ 40

Basic Development Environment ................................................................................... 41

Custom Code Documentation ...............................................................................................................41

Recommendation ABAP Doc .................................................................................................................41

Development Workbench/ABAP in Eclipse ........................................................................................... 41

ix

■ Contents

■■Chapter 3: Implementing SAP using Tools, Methods, and Accelerators .............. 47

Understanding Project Management .............................................................................. 47

Understanding Solution Manager ................................................................................... 48

Project Management Process ........................................................................................ 48

How Do Tools Help in the Project Plan? .......................................................................... 49

SAP Project Management ............................................................................................... 49

How Do You Measure a Project's Success? .......................................................................................... 50

Defining Project Objectives and Goals ..................................................................................................51

Defining Project Scope .........................................................................................................................51

Defining Risk Management ..................................................................................................................52

Support and Maintenance Plan ............................................................................................................55

SAP Implementation Tools .............................................................................................. 58

Implementation using SolMan 7.1 SP26 ...............................................................................................59

Business Process Operations Dashboard .............................................................................................60

Activities ...............................................................................................................................................60

Concluding Remarks ...................................................................................................... 64

■■Chapter 4: Key SAP Implementation Challenges ................................................. 65

Implementation Overview .............................................................................................. 65

Global Project Planning .................................................................................................. 67

Global Rollout Strategies ................................................................................................ 70

Post Go Live Support ...................................................................................................... 72

Implementation Methodology ......................................................................................... 72

SAP Organization Structure ............................................................................................ 73

Business Process Integration ......................................................................................... 74

System Landscape Design (SLD) .................................................................................... 75

Centralized versus Decentralized Systems .......................................................................................... 75

Robust Design ......................................................................................................................................75

Managing Risks .............................................................................................................. 77

Concluding Remarks ...................................................................................................... 77

x

■ Contents

■■Chapter 5: Approach to SAP Testing and QM Best Practices ............................... 79

Testing and QM Overview ............................................................................................... 79

SAP Quality Management ............................................................................................... 80

Test Planning ........................................................................................................................................83

Test Execution ......................................................................................................................................83

Approval Criteria ............................................................................................................. 86

SAP Testing Automation Framework ..................................................................................................... 86

Transfer a Business Blueprint ...............................................................................................................87

Test Management and Test Execution .................................................................................................. 87

Concluding Remarks ...................................................................................................... 91

■■Chapter 6: Approach to Cut Over and Go Live Best Practices ............................. 93

What is Go live? .............................................................................................................. 93

What Is a Cut Over? ........................................................................................................ 93

Characteristics of Cut Over? ........................................................................................... 94

Phases of Cut Over? .............................................................................................................................94

Cut Over Plan ........................................................................................................................................95

Why Are SAP Cut Overs So Complex? ................................................................................................... 96

How Do I Make SAP Cut Overs Easy? ................................................................................................... 96

Cut Over Strategy ........................................................................................................... 97

Cut Over Approach ................................................................................................................................97

Preliminary Cut Over Tasks ...................................................................................................................98

Cut Over Governance ............................................................................................................................99

Key Functional Considerations ...........................................................................................................101

Managing Issues During Cut Over ......................................................................................................104

Concluding Remarks .................................................................................................... 105

xi

■ Contents

■■Chapter 7: Approach to End User Training and Support Best Practices ............ 107

Key Tenets .................................................................................................................... 107

Training Approach ........................................................................................................ 109

Training Scope and Training Plan .......................................................................................................109

Training Content Development ........................................................................................................... 109

Train the Trainer Approach ..................................................................................................................109

End User Training and Documentation Approach ................................................................................ 110

Maximize Value from End User Training .............................................................................................111

Concluding Remarks .................................................................................................... 113

■■Chapter 8: Release Management in SAP Using a Structured Approach ............ 115

Release Management Overview ................................................................................... 115

Key Tenets of Release Management ............................................................................ 118

SAP Release Management Process .............................................................................. 119

Release Management System Architectures ...................................................................................... 124

Release Deployment Management Process ................................................................. 126

Stage: Plan & Design .........................................................................................................................126

Activity: Plan Release and Deployment ..............................................................................................127

Stage: Build & Test ..............................................................................................................................128

Activity: Configure Release .................................................................................................................130

Activity: Release Acceptance ..............................................................................................................130

Stage: Deploy & Support .....................................................................................................................132

Activity: Deployment Preparation .......................................................................................................132

Activity: Distribution and Installation ..................................................................................................132

Release Governance ..................................................................................................... 132

Approvals ............................................................................................................................................133

Communication ..................................................................................................................................133

Principles ............................................................................................................................................133

Ownership and Monitoring ................................................................................................................133

Escalation ..........................................................................................................................................134

Tracking .............................................................................................................................................134

xii

■ Contents

Security ..............................................................................................................................................134

Review and Reporting ........................................................................................................................134

Concluding Remarks .................................................................................................... 135

■■Chapter 9: Effectively Managing SAP Upgrades ................................................ 137

Roadmap of SAP Upgrade ............................................................................................ 137

Upgrade Overview ........................................................................................................ 138

Installation ..........................................................................................................................................138

Update ................................................................................................................................................139

Enhancement ......................................................................................................................................139

Upgrade ..............................................................................................................................................139

Business Improvements .....................................................................................................................139

Critical Success Factors ............................................................................................... 139

Implementation Methodology ....................................................................................... 141

Concluding Remarks .................................................................................................... 143

■■Chapter 10: Managing Projects Using SAP Solution Manager .......................... 145

Solution Manager Overview ......................................................................................... 145

SolMan Architecture ..................................................................................................... 146

Solution Manager as a Project Platform ....................................................................... 147

Project Management Methodology .....................................................................................................148

Project Blueprint Repository ...............................................................................................................148

Managing and Executing Configuration, Development, and Testing ................................................... 149

Planning and Executing Training with the e-Learning Platform ......................................................... 149

End-to-End Solution Operation ...........................................................................................................149

QA Integration .....................................................................................................................................153

Managing Changes Using SolMan ChaRM ................................................................... 154

Roles in the ChaRM ............................................................................................................................156

Planning and Controlling Projects by Using ChaRM ........................................................................... 156

Concluding Remarks .................................................................................................... 157

xiii

■ Contents

■■Chapter 11: Leveraging SAP Enterprise Portal .................................................. 159

What Is an Enterprise Portal? ....................................................................................... 159

User Session–Related Issues ....................................................................................... 163

Multiuser Logon Issues ................................................................................................ 164

Concluding Remarks .................................................................................................... 164

■■Chapter 12: Industrialized Software Implementation ....................................... 165

Industrialized Software Overview ................................................................................ 165

Industrialized Approach ................................................................................................ 166

Operational Framework ................................................................................................ 167

Work Allocation ...................................................................................................................................169

Industry Project Organization .............................................................................................................170

Governance .................................................................................................................. 170

Key Performance Indicators ......................................................................................... 172

Key Engagement Rules ................................................................................................ 174

Concluding Remarks .................................................................................................... 174

■■Chapter 13: Accelerate SAP Implementation Using RDS ................................... 175

RDS Overview ............................................................................................................... 175

AP Finance and Controlling on HANA ........................................................................... 176

Operational Reporting .........................................................................................................................176

Implementation Methodology .............................................................................................................177

RDS Baseline Packages ............................................................................................... 178

Technical Data ....................................................................................................................................179

Features ..............................................................................................................................................179

Concluding Remarks .................................................................................................... 180

■■Chapter 14: Transforming to SAP Enterprise Cloud ........................................... 181

SAP Cloud Overview ..................................................................................................... 183

Enterprise-Class IT in the Cloud .........................................................................................................187

SAP Business One Cloud ....................................................................................................................188

End-to-End SAP HANA Cloud Platform ...............................................................................................188

xiv

■ Contents

Case Study ................................................................................................................... 190

Migration to Enterprise Cloud ....................................................................................... 191

Background .................................................................................................................. 191

Implementation Plan ...........................................................................................................................191

Concluding Remarks .................................................................................................... 194

■■Chapter 15: SAP HCM Implementation Roadmap .............................................. 195

Overview of HCM .......................................................................................................... 195

SAP HCM Solution ........................................................................................................ 195

SAP Human Capital Management .......................................................................................................197

Infotype and Actions ...........................................................................................................................197

SAP HCM Components ........................................................................................................................199

Common HCM Pitfalls ................................................................................................... 200

Implementation Methodology ....................................................................................... 201

Blueprint .............................................................................................................................................201

Realization ..........................................................................................................................................204

Testing ................................................................................................................................................204

Go-Live ...............................................................................................................................................204

Concluding Remarks .................................................................................................... 206

■■Chapter 16: SAP TM: Deliver Fulfillment Across Global Logistics ..................... 207

Key Tenets of SAP TM ................................................................................................... 207

Overview of SAP TM ..................................................................................................... 210

Solution Overview ...............................................................................................................................210

Order Management .............................................................................................................................212

Freight Planning & Tendering Overview ..............................................................................................212

Freight Execution & Monitoring Overview ..........................................................................................213

Freight Settlement Overview ..............................................................................................................213

SAP TM Architecture ...........................................................................................................................214

SAP Master Data .................................................................................................................................215

SAP TM Order-Based vs. Delivery-Based Transportation .................................................................... 216

xv

■ Contents

SAP TM 9.x Implementation Considerations ....................................................................................... 218

Container Management ......................................................................................................................222

Concluding Remarks .................................................................................................... 223

■■Chapter 17: Implementing SAP CRM 7 .............................................................. 225

CRM Overview .............................................................................................................. 225

Channel Architecture .................................................................................................... 226

Overview of SAP CRM Architecture ....................................................................................................228

Interaction Center ...............................................................................................................................228

Mobile Applications ............................................................................................................................228

Web Client User Interface ...................................................................................................................229

Common CRM Implementation Pitfalls ...............................................................................................229

Evolution of CRM 7 ....................................................................................................... 230

SAP CRM Marketing ............................................................................................................................230

SAP CRM Sales ...................................................................................................................................230

SAP CRM Service ................................................................................................................................231

SAP CRM Channels .............................................................................................................................231

Implementation Methodology ....................................................................................... 232

■■Chapter 18: SAP Governance, Risk, and Compliance ......................................... 235

SAP GRC Overview ....................................................................................................... 236

SAP Risk Control ........................................................................................................... 236

SAP GRC Implementation ............................................................................................. 237

High-Level Project Plan ......................................................................................................................239

GRC Deliverables and Milestones .......................................................................................................241

Concluding Remarks .................................................................................................... 246

■■Chapter 19: Introduction to SAP Enterprise Mobility ........................................ 247

SAP Fiori Overview ....................................................................................................... 247

Why Do You Need Fiori? ......................................................................................................................248

Architecture ........................................................................................................................................248

xvi

■ Contents

Design Considerations .................................................................................................. 252

Implementation Methodology ....................................................................................... 255

Prepackaged SAP Fiori Apps ..............................................................................................................256

Implementation Planning ....................................................................................................................256

Discovering SAP Fiori Apps with Innovation Discovery ...................................................................... 256

Planning the System Landscape with Maintenance Planner .............................................................. 256

Benefits Summary ..............................................................................................................................257

Concluding Remarks .................................................................................................... 260

■■Chapter 20: Implementing SAP Analytics, Powered by HANA ........................... 261

Better Analytics, Smarter Decisions ............................................................................. 261

SAP Analytics Solution ................................................................................................. 262

Introduction to SAP BW ................................................................................................ 264

Online Data Processing ......................................................................................................................264

Standardized Solution ........................................................................................................................265

Implementation Methodology ....................................................................................... 265

Project Preparation .............................................................................................................................266

Business Blueprint ..............................................................................................................................266

Realization ..........................................................................................................................................266

Final Preparation ................................................................................................................................266

Go Live and Support ...........................................................................................................................266

Best Practices .............................................................................................................. 267

SAP Recommended Architecture ........................................................................................................267

Layered Scalable Architecture ............................................................................................................267

Open ODS Layer ..................................................................................................................................268

Corporate Memory ..............................................................................................................................268

EDW Propagation Layer ......................................................................................................................268

Architectured Data Marts ...................................................................................................................268

Virtual Data Mart Layer .......................................................................................................................268

xvii

■ Contents

Roadmap of SAP Analytics on HANA ............................................................................ 269

Agile Data Mart for Analytics ..............................................................................................................270

Implementation Guidelines .................................................................................................................271

Operational Data Mart for Analytics ....................................................................................................271

In-Memory Computing ................................................................................................. 272

Parallel Processing .............................................................................................................................272

Row-Wise Storage ..............................................................................................................................273

Column-Wise Storage .........................................................................................................................273

HANA Data Provisioning ............................................................................................... 273

SAP Business Suite on HANA ....................................................................................... 274

Concluding Remarks .................................................................................................... 278

■■Chapter 21: SAP Estimation Best Practices ...................................................... 279

Project Estimation Overview ........................................................................................ 279

Key Steps ..................................................................................................................... 281

Best Practices .............................................................................................................. 282

Estimation Considering Accelerators ........................................................................... 283

SAP FRICE Estimation ................................................................................................... 285

SAP Quick Sizer and Design Guidelines ....................................................................... 288

Concluding Remarks .................................................................................................... 289

■■Chapter 22: A Day in the Life of an SAP Project Manager ................................. 291

Life of a SAP Project Manager ...................................................................................... 291

SAP Project Manager Activities .................................................................................... 294

Project Preparation .............................................................................................................................295

Blueprint .............................................................................................................................................296

Realization ..........................................................................................................................................296

Final Preparation ................................................................................................................................297

Go Live Support ..................................................................................................................................297

Operation ............................................................................................................................................297

■ Contents

Key PMO Startup Activities ........................................................................................... 298

Realization Tasks .......................................................................................................... 299

Closure ......................................................................................................................... 300

Concluding Remarks .................................................................................................... 300

■■Chapter 23: Approach to Writing Effective SAP Proposals ................................ 301

Key Tenets .................................................................................................................... 302

What Is This About? ............................................................................................................................302

Solution Approach (How Am I Going to Solve Your Problems?) .......................................................... 302

Implementation Project Methodology (How? Who? Where?) .............................................................. 303

Tools, Methods, and Accelerators .......................................................................................................304

Effective Strategy to Win SAP Proposals ...................................................................... 304

Developing a Detailed Solution Approach .................................................................... 305

Concluding Remarks .................................................................................................... 308

■■Chapter 24: Enhancing Your Consulting Skills .................................................. 309

Building a Rewarding Career ........................................................................................ 309

Maintaining Your Skills ................................................................................................. 310

Play It Smart, and Work Hard ....................................................................................... 311

Top Ten Desirable Traits of an SAP Consultant ............................................................. 313

Interview Tips ............................................................................................................... 314

Gaining Skills ................................................................................................................ 315

Navigating Turbulent Times .......................................................................................... 315

Global Behavioral Traits ................................................................................................ 316

Concluding Remarks .................................................................................................... 317

Index ..................................................................................................................... 319

Project SAP 英文原版

下载链接:

上一本

《Kill SAP FICO》from SAP刀客

下一本

SAP从入门到精通